Terms of service
Store Policies
TURN AROUND TIME GUARANTEES ARE CURRENTLY SUSPENDED!
Turn around times are stated on the product description section of each item.
You will be emailed when; you receive your mock up, if we need any other details from you and lastly with your fulfillment email. If you don't hear from us, you can be assured we have you on our list and will contact you for pick up arrangements/shipping.
We can not provide an exact date for order completion.
We use wood and other natural materials to make our products. Please note that every piece will vary in appearance. Wood product may have knots, and other imperfections but we think that just adds to the character of the piece. We also can not control the "graininess" of our pieces. Some have little variation and some pieces have a lot of variation.
We use a high powered laser to cut out pieces. Some of our products will have laser burnt edges.
Social Media Policy
Do you follow us on social media? Send us a message and we can do our best to tag you as we go through the making process.
We understand that sometimes we get the privilege of knowing your baby's name before the rest of the world! We are so honored to be included in that!
We share behind the sense looks and completed orders on our social media outlets. If you would like us to not post your sign or word cut out, please email us with your name and order number (available after you cash out) to ashley@farmhouse598.com