When you place your order you have the choice to select if you'd like a mock up or not.
If you select not to receive a mock up, please note that we do make judgment calls on spacing/centering etc. to make your sign look the best it possibly can.
Mock ups have a fee of $5 per mock up
Turn Around Time
2-4 weeks as each product is hand made
Rush order available with agreement of both partiesbeforeplacing the order.
Turn around time does not include mock up approval. We do not being your order until we get approval from the mock up. Please check your inbox, junk and spam folders regularly.
We offer flat rate shipping within Canada* with tracking numbers and insurance on all of our packages.
Due to the size difference in our items, orders of multiple items may ship in separate boxes.
We offer competitive shipping to the US. Please contact firstname.lastname@example.org with the items you'd like to purchase, as well as your ZIP code and we will provide with you with a shipping quote!
*excluding territories and PO boxes
We want to make sure you're happy with your purchase! However, our products are custom made just for you, so we do not offer returns or exchanges. We inspect everything that leaves our shop and only send what passes our tests. If you have any issues with your order, please email email@example.com.
You can find our full return policy in the footer of the website.